Help Desk

HELP DESK BANNER 1

The HSC Help Desk provides technical assistance to HSC students, faculty, and staff. Help Desk staff members are available to:

  • diagnose and resolve problems with desktop computing systems within the HSC;
  • diagnose and resolve network connectivity problems within the HSC;
  • provide support for Health Sciences students, faculty, and staff participating in the student notebook program;
  • HSC Help Desk is an authorized Lenovo, Dell, and Apple Service Center.¬†

Contact Information

Office: Help Desk 2356 HSC (South)
Phone: 304-293-3631 option 1
Email: helpdesk@hsc.wvu.edu

Hours

Spring & Fall Semesters:

7:30 am - 6:00 pm, Monday - Thursday
7:30 am - 5:00 pm, Friday

Semester Breaks and Summer

8:00 am - 5:00 pm, Monday - Friday

Directions

To get to the Help Desk, use the  entrance of the Health Sciences Center, near the Mary Babb Randolph Breast Care Center and follow the pink floor tiles to the elevators. You can take the stairs or the elevator to the second floor. The Help Desk will be immediately off the elevators.

 

New hd map

Support Support

If you need technical assistance please submit the following form and an ITS staff member will be in contact with you.

Support Request
Support